Privacy Policy
Last updated: February 15, 2026
1. Information We Collect
A2Z Millwork Design LLC ("we," "us," or "our") collects information that you provide directly to us, including:
- Name, email address, phone number, and company information when you submit a contact form or request a quote
- Project specifications, drawings, and technical documents shared for the purpose of providing our services
- Payment and billing information for service transactions
- Communication records including emails, phone calls, and meeting notes related to your projects
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our millwork drafting and design services
- Communicate with you about projects, services, and updates
- Process payments and manage billing
- Send you industry news and service updates (with your consent)
- Respond to your inquiries and support requests
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with your explicit consent; with service providers who assist in delivering our services (subject to confidentiality agreements); to comply with legal obligations, court orders, or regulatory requirements; and to protect the rights, property, or safety of A2Z Millwork Design LLC, our clients, or the public.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted file transfers, secure cloud storage, access controls, and regular security assessments. All team members are bound by confidentiality agreements and receive training on data protection practices.
5. Project File Security
We understand the sensitive nature of architectural and manufacturing drawings. All project files are stored on secure, encrypted servers with access limited to authorized team members assigned to your project. Upon project completion or at your request, we can securely delete all project files from our systems. Non-Disclosure Agreements (NDAs) are available upon request for all projects.
6. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. We use analytics to understand how visitors interact with our website, which helps us improve our content and services.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Project files are retained for a reasonable period after project completion to support potential revision requests. You may request deletion of your data at any time by contacting us.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your information
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at info@a2zmillwork.com or call +1 (512) 547-6984.
A2Z Millwork Design LLC, Austin, TX, United States