Faqs
Faqs
Most Popular Questions
We offer AWI-compliant shop drawings, 3D modeling, realistic renderings, CNC-ready files, quantity take-offs, estimation, and submittals for custom, casework, residential, and commercial scopes.
Yes. We support detailed 2D shop drawings and 3D modeling outputs as needed.
Yes. All deliverables follow the applicable AWI, AWMAC, or CKCA standards.
Yes. We provide CNC-ready .DXF, .DWG, .cab files as per your standards.
Yes. Estimation and take-offs can be requested as standalone services or as part of full drafting support.
Yes. For Microvellum or CV, we’ll need your library backup to create files per your standards.
Absolutely. Our team is experienced in both sectors.
Software & Technical
We work on AutoCAD, Cabinet Vision, Microvellum, and SolidWorks.
Yes. We adapt to your preferred platform.
We align with your software version, use your templates/libraries, and share files in your required format.
Yes. We use Dropbox, Google Drive, BIM 360, and other preferred options.
Communication & Revisions
A dedicated business manager and project coordinator will be assigned to you.
We offer 3 free revision cycles and 10% free R&R. Additional revisions are billed based on complexity.
Yes. Weekly or milestone-based calls can be arranged as needed.
Pricing & Models
We offer 3 flexible models:
- Project-Based: Cost varies by scope, timeline, and input quality.
- Remote Studio (Dedicated Drafter): $2,999–$3,500/month for 160 hrs/month.
- Hourly: 50 hrs – $1,500, 100 hrs – $2,500, 150 hrs – $3,500.
Dedicated drafter, QC, weekly reports, rollover of unused hours within the contract term.
Yes. For Remote Studio, we require at least a 3-month commitment.
Yes, 3 revision cycles and 10% R&R are included.
Additional hours are billed at the agreed hourly rate.
Quality Control
We have a three-level QC process, including internal review, team lead validation, and client approval.
We resolve all justified corrections at no extra charge within the revision window.
Project & Scaling
We prioritize high-priority scopes and can scale resources if needed.
Yes. We can assign additional drafters quickly.
Scope review → Timeline confirmation → Drafting → Internal QC → Client submission → Revision (if needed) → Final delivery.
Yes, with upfront planning and availability confirmation.
File Handling & Security
We sign NDAs, limit access to project-specific teams, and store files securely.
DWG, DXF, PDF, CAB, MCAM, and more as required.
Yes, all project files are archived for one year.
Onboarding & Setup
CAD/PDFs, specs, scope notes, preferred standards, and expected timeline.
Yes. We offer short-term pilots or paid trials to begin.
Yes, we handle all redline formats including hand markups.
Team & Support
Yes, in the Remote Studio model. Others get assigned teams per project.
Yes. Our team is trained on U.S. and Canadian cabinetry standards.
Yes, for dedicated models. For project-based work, communication is routed via the manager.
IST (India) — but we adjust to EST/PST hours for meetings.
Contracts & Flexibility
Yes. You can choose from 6, or 12-month options
1-month notice period for retainer clients.
Yes, during renewal periods.
They can be rolled forward to the next month within the contract duration.
Reports & Transparency
Yes. Reports can be customized to your needs.
We use timesheets and submit summaries on request.
Yes. You can request stats on task/hour breakdowns.
We’ll review and revise under your revision quota or quote if out of scope.
Payment & Billing
Advance monthly billing for retainer packages. Project-based invoices are milestone-based.
Yes. We accept PayPal, ACH, Wire Transfers, and more.
Yes, in special cases for ongoing clients.
Yes. We typically take 50% upfront for new clients.
Refunds apply only for unutilized retainers under agreed terms.
Referrals, Declines & Follow-ups
We thank them, keep the door open for future work, and offer to assist their contacts if needed.
We follow up with appreciation and support any next steps from the referred contact.
Other Questions?
We offer both models depending on the client’s preference and project type. Most of our work is billed on an hourly basis, where lead time and cost depend on the project’s scope and detail. However, we also offer project-based pricingafter reviewing drawings and input files.
We are a global team with our official business registrations in the U.S. and Canada:
USA Office: Suite #300, 9415 Burnet Rd, Texas, 78758, USA
Canada Office: 797 Campbell Ave, Windsor, Ontario, N9B 2H6, Canada
Operations: Our production and engineering team operates from India, ensuring 24/5 availability and fast turnaround times.
We are a global team with our official business registrations in the U.S. and Canada:
USA Office: Suite #300, 9415 Burnet Rd, Texas, 78758, USA
Canada Office: 797 Campbell Ave, Windsor, Ontario, N9B 2H6, Canada
Operations: Our production and engineering team operates from India, ensuring 24/5 availability and fast turnaround times.
Hourly rate depends on:
- The software platform required (AutoCAD, Cabinet Vision, Microvellum, etc.)
- The complexity and urgency of your project
We’re happy to share a customized rate card based on your exact needs and scope.
USA Office: Suite #300, 9415 Burnet Rd, Texas, 78758, USA
Canada Office: 797 Campbell Ave, Windsor, Ontario, N9B 2H6, Canada
Operations: Our production and engineering team operates from India, ensuring 24/5 availability and fast turnaround times.
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- 3800 North Lamar Blvd., Suite 200, Austin, Texas 78756
- A2Z Millwork Design LLC, 797 Campbell Ave, Windsor, Ontario, N9B 2H6, Canada